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Windshield Repair & Replacement

October 11, 2018 by Steve Gebhardt

car with a broken windshield

Windshields are considered to be safety devices according to the U.S. Department of Transportation. Driving with a damaged windshield is dangerous. Debris such as rocks can easily damage a windshield. Auto insurance companies in Arizona are required to replace windshields for customers who maintain full coverage insurance policies at no cost. Even a minor chip or crack in the windshield can quickly expand if not repaired.

Windshield Repair

Vehicles that are newer come with windshields that often have special features, especially for luxury cars. This poses a challenge for claims departments to make sure they use compatible replacement windshields. Small chips or cracks in your windshield are generally able to be repaired for $50 to $60. Windshields deemed beyond repair will require that you replace the entire windshield, which is more costly.

Features of Newer Windshields

Vehicles continue to become more complex. Even components that appear simple such as a windshield may have many features such as:

  • Noise reducing layer: A thin and clear laminate-type layer may be in your windshield to limit the amount of noise within the cabin of the vehicle.
  • Bands for shade or glare: A band of tint along the top of the windshield that shields occupants from harmful sun rays and glare.
  • Moisture sensors: A small device that detects rain. It is capable of activating the wipers and may be able to regulate the speed of the wipers as needed.
  • Wiper heating element: A component that maintains warmth on the part of the windshield where the wiper blades rest to prevent ice from forming.
  • VIN number: The windshield may contain a space for the vehicle identification number, which can be read from the outside.
  • Components needed for the rear view mirror such as attachment brackets or electrical elements.
  • Antennas: A thin metallic antenna is often contained within the windshield.

Auto Insurance Coverage

Arizona is not alone in requiring auto insurance companies to provide comprehensive vehicle coverage repair or replace damaged windshields without a deductible. Other states with this requirement include Florida, Kentucky and South Carolina. In AAA’s 2017 Your Driving Costs report, the annual operating and ownership costs for a 2017 model vehicle in the U.S. was $8,469. The average annual premium for full coverage vehicle insurance policies is $1,202.

Arizona Legislation

Arizona Senator Karen Fann has recently supported legislation to eliminate the “zero-deductible” requirement for windshield installation that auto insurance companies face. One version of the bill allows insurance providers to impose a deductible amount that the insured would pay “out-of-pocket”. Many of those in support of such changes feel that this could potentially reduce insurance premiums for all policy holders in the state. The Property Casualty Insurance Association (PCIA) asserts that rampant fraud has developed in zero-deductible states.

Insurance Fraud

The PCIA claims that deceptive auto glass repair service providers are overcharging insurers for repairs. They believe these providers are offering cash incentives to consumers who file repair claims. Mark Osborn, an insurance company advocate, says that 88% of all glass replacement claims are from those in zero-deductible states. Rex Altree is the president of the Arizona Auto Glass Association. He explained that eliminating the requirement will cause a surge in the number of motorists who choose not to replace their damaged windshields. He feels that because of the expense many will ignore the flaw in structural integrity, creating a major safety concern.

Associated Costs

T&S Auto Glass, based in Chandler, Arizona, says the average cost of windshield replacement in 2017 was between $200 and $500. Illinois-based Glass America says the average windshield replacement cost is roughly $210 to $230. For some rare or luxury vehicles, this cost can approach $1,500. CarsDirect reports that windshield replacement cost averages may reach $325 depending on the vehicle. Certain high-end manufacturers, such as BMW and Lexus, recommend that windshield replacements only occur at their dealerships. These “dealer only” requirements are likely to be more expensive.

Optional Auto Insurance Coverages

Motorists are required to maintain auto liability coverage to satisfy their state’s mandatory minimums. Keep in mind that liability coverage is exclusively for bodily injury & property damage that a driver may cause in an accident. Optional types of car insurance coverage vary from state-to-state and among individual insurers. Some of the common types include:

  • Collision: Provides coverage for damages to your vehicle in an accident where you are the at-fault party
  • Comprehensive: This is used to cover damages and replacement costs caused by occurrences such as vandalism, theft, hail, etc.
  • Glass Coverage: This is considered a supplemental form of coverage exclusively for glass repair and replacement.
  • Uninsured Motorist: Useful if the at-fault motorist does not have the mandated liability coverage
  • Personal Injury or Medical: Provides coverage specifically related to medical expenses caused by an accident

Pinal County Auto Insurance Provider

At Gebhardt Insurance Group, we are focused on delivering excellent personal service and meeting your individual insurance needs. Our customers benefit from our ability to offer auto insurance policies from the leading companies in the industry. Contact us today to speak with one of our agents and receive a free quote!

Filed Under: Auto Insurance Tagged With: Associated Costs, Auto Insurance Coverages, insurance fraud, Insurance Provider

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    Casa Grande Insurance Agency Accessibility Statement

    Accessibility Statement

    • www.gebhardtinsurancegroup.com
    • January 31, 2026

    Compliance status

    We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.

    To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

    This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

    Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.

    If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email

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    Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:

    1. Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.

      These adjustments are compatible with all popular screen readers, including JAWS and NVDA.

    2. Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.

      Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

    Disability profiles supported in our website

    • Epilepsy Safe Mode: this profile enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
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    5. Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
    6. Cognitive disorders – we utilize a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
    7. Additional functions – we provide users the option to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.

    Browser and assistive technology compatibility

    We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.

    Notes, comments, and feedback

    Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to